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Order


When an order is finished, a confirmation e-mail with information that the order has been recieved, is generated.


Payment 


Client will receive an e-mail with a pro forma invoice along with billing information needed for on-line payment by a credit card.


It is possible to pay on-line by a card or to use a bank transfer.


Shipping 


Ordered goods is shipped after payment receiving.


Complaints 


In case of complaint send faulty goods to our plant in Roudnice nad Labem. It is also necessary to attach a copy of proof of purchase and a fault description.